Heartbeat of Humanity

Duty of care: supportive supervision for staff and volunteers - Arabic

The IFRC Psychosocial Centre Season 8 Episode 4

In this episode of Heartbeat of Humanity, Ahlem Cheffi, PS Centre MHPSS technical advisor for the MENA region explains the concept of supportive supervision. 

Supportive supervision is a safe, supportive, confidential and collaborative relationship between a supervisor and supervisee, and/or supervisees where supervisees can voice their difficulties, discuss challenges and be recognized for their successes, receive constructive feedback and emotional support, and build their technical skills and capacity, and enhance quality of service provision.

For the World Mental Health Day, it is important de remember that supportive supervision is part of duty of care to ensure the safety and well-being of their staff and volunteers.